Job Information
Emerson Field Service Technician in MONTERREY, Mexico
In this role, your responsibilities will be:
Responsibilities:
Perform on-site diagnosis and repair of equipment to Branson specifications.
Deliver customized training programs on various Branson technologies upon client request.
Provide timely remote support to clients via telephone or email.
Authoritatively identify and resolve tooling setup issues on the client's production line.
Apply strategic policies to achieve short-term results within one year, addressing moderate complexity challenges.
Exert influence over external customers (clients) regarding procedures, practices, and policies in your area of responsibility.
Who you are:
As a Field Service Technician at Branson, within Emerson Automation Solutions, you're the backbone of technical excellence. Your role is pivotal in providing outstanding service and support to plastic-joining customers in Queretaro and nearby areas. With 1 to 3 years of technical experience and a confirmed engineering background, you're well-prepared to begin any challenge that comes your way. Your competence in diagnosing and repairing equipment, coupled with your curiosity about tailored training programs, makes you an invaluable asset. Your strong communication skills and service-oriented demeanor ensure detailed interactions with clients, while your problem-solving abilities enable you to resolve issues. You're an excellent teammate with a keen eye for detail, ready to give to the success of Branson and Emerson Automation Solutions.
Requirements:
Relevant technical experience paired with a validated educational foundation in Engineering.
Proficiency in reading and interpreting design and layout drafting.
1 to 3 years of technical experience.
Educational background in Engineering (Automation, Electric, Electronics, Mechanical).
Adept electro/mechanical skills (in electrical & electronics).
Possession of a valid driver’s license and US visa.
Service-oriented demeanor, capable of lifting 50 pounds and unfazed by travel requirements.
Proficiency in English for effective communication.
Conveniently located in the Queretaro area.
Strong fixing skills and the ability to think on your feet.
Preferred qualifications:
Previous experience in a similar field service capacity.
Additional certifications or training relevant to the role.
Familiarity with ultrasonic equipment and its applications.
Experience in plastic joining, metal welding, or cleaning solutions.
Our Offer To You
Benefits At Emerson we offer a competitive benefits package to recognize and support our employees.
Dedication with Diversity and Equal Opportunity. Emerson is committed to its core values and believes in respecting DE & I. We do not discriminate and welcome all qualified candidates to apply and become part of our family, no matter the gender identity, race, sexual orientation, disability, age, religion and/or nationality.
At Emerson, we have different Employee Resource Groups that demonstrate our dedication with DE&I. Through continuous development of activities, programs, and social awareness.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Requisition ID : 24005943
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.